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FIX UP
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The journey

One marketplace. Three journeys. No chasing.

This is the full FIX UP flow — what a customer sees from “my sink is leaking” to a paid, reviewed job, what a verified provider sees from sign-up to money in their account, and how suppliers keep every job stocked with materials.

For customers

  1. Create your account

    Sign up in under a minute — just your name, phone, and email.

  2. Describe the job

    Pick a service, answer a few guided questions, and share only your general area.

  3. Compare quotes

    Verified providers respond with real prices. Review and accept the one you trust.

  4. Share your code

    Your private 6-digit code confirms the match and unlocks your exact location — only for your chosen provider.

  5. Pay with M-PESA

    When the job is done, pay in the app. One prompt, one payment — with a receipt.

  6. Rate the work

    Your review feeds the provider’s public rating and keeps quality visible.

For providers

  1. Join & get verified

    Sign up, upload your ID and details once. A human reviews every application.

  2. Set your services

    Choose what you offer and your own prices — that’s what customers see.

  3. Get job alerts

    Matching requests reach you instantly, even when the app is closed.

  4. Quote or claim

    Price the work with the full picture, or claim an open job first.

  5. Redeem the code

    Enter the customer’s 6-digit code to confirm the job and see the exact location.

  6. Finish & get paid

    Mark the job complete; the customer pays and your share lands in your payout account automatically.

For suppliers

  1. Join & get verified

    Sign up as a supplier and complete the same human-reviewed verification.

  2. List your inventory

    Add materials and parts with your own prices, units, and stock levels.

  3. Receive orders

    Providers and customers order straight from your catalog for their jobs.

  4. Accept & reserve

    Accepting an order reserves the stock — no overselling, no surprises.

  5. Fulfil the delivery

    Mark the order fulfilled when it ships; the buyer confirms on arrival.

  6. Get paid

    The buyer pays in-app and your share is routed to your payout account automatically.

Where the journeys meet: the 6-digit code links a customer to their chosen provider, and supply orders link providers to suppliers. Until a job is confirmed, exact locations and phone numbers stay private on both sides.

The customer flow, screen by screen

Straight from the app — request, quotes, secure payment, receipt.

FIX UP sign-in screen
Sign in
Customer home with service categories
Browse services
Guided booking screen
Describe the job
Quotes from providers with accept button
Compare quotes
Accepted quote with the private 6-digit confirmation code
Share your code
In-app payment screen
Pay with M-PESA
Bookings list with statuses
Track your bookings

The provider flow, screen by screen

A workspace built for winning jobs — requests, quoting, earnings.

Provider dashboard
Your workspace
Incoming job requests list
Incoming requests
Quote submission screen
Send your quote
Provider entering the customer's 6-digit confirmation code
Redeem the code
Provider earnings screen
Watch earnings grow

The supplier flow, screen by screen

A wholesale counter in your pocket — inventory, orders, payouts.

Supplier workspace dashboard
Your workspace
Supplier inventory with prices and stock
List your inventory
Incoming supply orders list
Incoming orders
Supply order details with accept and decline actions
Accept & fulfil

Ready to be first in line?

FIX UP is launching in Malindi. Join the early-access list as a customer or a provider and we’ll let you know the moment requests go live.

Get early access Join as a provider